Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Becky Zerbonia

Becky Zerbonia

July 24, 2026

5  out of  5
rating by Becky Zerbonia
"It was great working with Kim for taking care of our auto insurance."
We responded:
"Thanks for the review, Becky! We appreciate your business! - Luke"
Profile photo of Danielle Crouch

Danielle Crouch

July 24, 2026

5  out of  5
rating by Danielle Crouch
"Kim is beyond helpful. Anytime I need something, she has it to me seconds! I sure do love my State Farm team."
We responded:
"Thanks, Danielle! Kim is great. We appreciate your business! - Luke"
Profile photo of Ashlea Nicole

Ashlea Nicole

July 23, 2026

5  out of  5
rating by Ashlea Nicole
"Kim is the absolute best EVER! She's so personable, genuinely cares about you and she makes every transaction flawless and stress free. Never had any issues with Statefarm, I have a house, SXS, camper and vehicle with them and the price is unbeatable! Shout out to Kim!!! Better never leave! 😉"
We responded:
"Thanks for leaving us a review, Ashlea! I agree. Kim is the best! We appreciate your business. - Luke"
Profile photo of Melinda Stout

Melinda Stout

July 23, 2026

5  out of  5
rating by Melinda Stout
"We have used State Farm for years. Kim has provided us with excellent service, always taking care of our needs in a quick and efficient manner."
We responded:
"Thanks for the review, Melinda! We appreciate your business! - Luke"
Profile photo of Jeff Heger

Jeff Heger

July 23, 2026

5  out of  5
rating by Jeff Heger
"State Farm has been my insurance my entire adult life. Kim Sandbothe has taken care of all of our insurance needs. She is knowledgeable and answers any questions that I have. Very pleased with Kim and the Carthage office."
We responded:
"Thanks, Jeff! Kim is great. We appreciate you. - Luke"
Profile photo of Susan Martin-Heger

Susan Martin-Heger

July 23, 2026

5  out of  5
rating by Susan Martin-Heger
"We have used Kim S. at the State Farm office in Carthage for years! She is very knowledgeable, kind, and explains things in detail. Because of Kim's expertise we have continued to use State Farm for all of our home, vehicles, life, and funeral insurance needs."
We responded:
"Thank you, Susan! Kim is amazing. We appreciate your business! - Luke"
Profile photo of Sarah Franklin

Sarah Franklin

July 23, 2026

5  out of  5
rating by Sarah Franklin
"Any questions or problems Kim is my girl!! She goes above and beyond."
We responded:
"Thanks for leaving us a review, Sarah! Kim is the best. We appreciate your business! - Luke"
Profile photo of Allyson Hanson

Allyson Hanson

July 23, 2026

5  out of  5
rating by Allyson Hanson
"You’ll be in great hands with Luke. He takes a lot of pride in serving the customers well!"
We responded:
"Thanks Allyson! I appreciate it! - Luke"
Profile photo of Megan Hanson

Megan Hanson

July 23, 2026

5  out of  5
rating by Megan Hanson
"Quick policy transfer! Reliable, affordable, and impeccable customer service. If you’re looking for a reliable long term agent in the Southwest Missouri or NWA area, Luke Hanson - State Farm, is the right choice!"
We responded:
"Thanks, Megan! I appreciate your support! - Luke"
Profile photo of Hope Looper

Hope Looper

July 23, 2026

5  out of  5
rating by Hope Looper
"Luke Hanson was incredibly helpful! You can tell he truly cares about his customers and their needs!"
We responded:
"Thanks for leaving a review, Hope! I appreciate you! - Luke"
Profile photo of Madison Wiggins

Madison Wiggins

July 23, 2026

5  out of  5
rating by Madison Wiggins
"The best thing about this agency is the person behind it. He's honest, dependable, and genuinely invested in making sure his customers are taken care of. You never feel rushed or like you're just another policy. It's reassuring to know you have someone you can trust when you need them."
We responded:
"Thanks for taking the time to leave a review, Madison! I appreciate you! - Luke"
Profile photo of Lisa Hanson

Lisa Hanson

July 23, 2026

5  out of  5
rating by Lisa Hanson
"Just signed up with Luke. Very personable. It was a great experience. Would recommend him highly."
We responded:
"Thanks, Lisa! We appreciate your business! - Luke"
Profile photo of James Moore

James Moore

July 22, 2026

5  out of  5
rating by James Moore
"Great service, quick response. Personnel very easy to deal with. Highly recommend."
We responded:
"It was great getting to know you yesterday, James. We appreciate your business! - Luke"
Profile photo of Angela Mooney

Angela Mooney

July 20, 2026

5  out of  5
rating by Angela Mooney
"Friendly and affordable insurance."
We responded:
"Thanks for leaving us a review, Angela! We really appreciate your business! - Luke"
Profile photo of Kelly Mccoy

Kelly Mccoy

July 17, 2026

5  out of  5
rating by Kelly Mccoy
"Love the friendly customer service with Kim Sandbothe. She is the best!"
We responded:
"Thanks, Kelly! Kim is the best. We really appreciate your business! - Luke"
Profile photo of mary bader

mary bader

July 17, 2026

5  out of  5
rating by mary bader
"State Farm is a great place to be insured! They are always fast and helpful on the phone. The app is great and I feel safe knowing they have my back!!"
We responded:
"Thanks, Mary! It was good speaking with you last week. We really appreciate your business! - Luke"
Profile photo of Cheryl Weibley

Cheryl Weibley

July 17, 2026

5  out of  5
rating by Cheryl Weibley
"Very thourough over the insurance"
We responded:
"Thanks, Cheryl! It’s been nice working with you! - Luke"
Profile photo of Mark Phillips

Mark Phillips

July 17, 2026

5  out of  5
rating by Mark Phillips
"Luke Hanson took over after our long time agent Jerry Poston retired. I have to say he is truly professional and have the best interest of his clients up front. If you're in Carthage or surrounding area, check out Luke Hanson with State Farm Insurance. They are located on the corner of Garrison & Centennial."
We responded:
"Thank you for the kind words, Mark! We really appreciate your business! - Luke"