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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Carol Cobaugh

Carol Cobaugh

September 12, 2026

5  out of  5
rating by Carol Cobaugh
"I have used Kim for several years. She has been most helpful anytime I needed updates or making payments or just listening when I have a Problem getting something corrected or fixed. Kim has explained several things when I couldn’t get a proper phone call back or a quote. She is always helped me get things found out when I could not see an agent on the phone."
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Rhonda Tiller

September 11, 2026

5  out of  5
rating by Rhonda Tiller
"Kim is the best. We have had State Farm for years, they always take care of everything quickly, efficiently, and with no hassle at all. I cannot recommend them enough! ⭐️⭐️⭐️⭐️⭐️"
Profile photo of Austin Howerton

Austin Howerton

September 10, 2026

5  out of  5
rating by Austin Howerton
"Kim is amazing!! Always so quick and helpful when dealing with any issues I have. Wouldn’t go anywhere else."
We responded:
"Thanks for the review, Austin. Kim is the best. We appreciate your business! - Luke"
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Jason Logsdon

September 4, 2026

5  out of  5
rating by Jason Logsdon
"Kim is my agent she goes above and beyond to help you with whatever you need she's very knowledgeable loving and friendly thanks kim"
We responded:
"Thanks, Jason! Kim is the best. We appreciate your business! - Luke"
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alexis king

August 30, 2026

5  out of  5
rating by alexis king
"i absolutely adore ms.kim ! she is always so welcoming and so full of light ! i know she loves her job ! she is very kind hearted and sees the good ! she deserves a raise for sure !!"
We responded:
"Thanks Alexis! Kim is the best of the best. We appreciate your business! - Luke"
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Nikie Baugh

August 29, 2026

5  out of  5
rating by Nikie Baugh
"I filled out a quote online and Molly reached out to me via email. She was extremely helpful and got me an accurate quote quickly. Molly assisted me with canceling my prior insurance and getting my new policy start. I appreciate all of the help and kindness provided!"
We responded:
"Thanks, Nikie! We really appreciate your business! - Luke"
Profile photo of Angela Gomez

Angela Gomez

August 28, 2026

5  out of  5
rating by Angela Gomez
"Reasonable price! Good road assistance insurance! Kim is an awesome, kind, and sweet agent! Very satisfied with State Farm"
We responded:
"Thanks, Angela! Kim is great. We appreciate your business! - Luke"
Profile photo of Robert Rhine

Robert Rhine

August 28, 2026

5  out of  5
rating by Robert Rhine
"Kim is the best at taking care of customers… wouldn’t go anywhere else!!!"
We responded:
"Thanks, Robert! Kim is the best. We appreciate you! - Luke"
Profile photo of Ecker Mejia

Ecker Mejia

August 28, 2026

5  out of  5
rating by Ecker Mejia
"Luke was extremely helpful, professional, and easy to work with. He made the entire insurance process smooth and straightforward, and I truly appreciated his excellent customer service."
We responded:
"Thanks, Ecker! It was great working with you. We really appreciate your business! - Luke"
Profile photo of jettieb@wildblue.net Dlb123

jettieb@wildblue.net Dlb123

August 28, 2026

5  out of  5
rating by jettieb@wildblue.net Dlb123
"Kim does great customer service. I always feel like I’m important. She’s knowledgeable answers questions empathetic excellent"
We responded:
"Thanks for the review, Jettie! Kim is great. We really appreciate your business! - Luke"
Profile photo of Roxann Maish

Roxann Maish

August 27, 2026

5  out of  5
rating by Roxann Maish
"I have had State Farm for many years. Great insurance company. Also, Luke is a great agent to work with. We just moved to Missouri and he has helped us navigate the process from switching from another state."
We responded:
"Thanks for the review, Roxann! We really appreciate your business! - Luke"
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M Profitt

August 26, 2026

5  out of  5
rating by M Profitt
"Very friendly and helpful!"
We responded:
"Thanks for leaving a review, Molly! - Luke"
Profile photo of River “Fun” Creek

River “Fun” Creek

August 21, 2026

5  out of  5
rating by River “Fun” Creek
"Molly was super awesome and I’d buy 10000x over hope ya see this"
We responded:
"Thanks for the review! Molly is awesome. We appreciate your business! - Luke"
Profile photo of Berenice Topete

Berenice Topete

August 19, 2026

5  out of  5
rating by Berenice Topete
"I have been with State Farm for many years, and I have to say that, in my personal experience, it is one of the best insurance companies I have ever had. Not only do they offer affordable prices, but they also resolve issues quickly and efficiently.

Another thing I truly appreciate is how friendly and helpful the staff is. Ms. Kim is one of my favorites.
She always welcomes you with a smile and answers the phone with kindness and professionalism.
There have been several times when I have called and had difficulty explaining exactly what I need, but she always takes the time to listen carefully and work with me to find a solution.

I truly appreciate the excellent customer service and the personal attention I have received over the years. State Farm has earned my trust, and I would gladly recommend them to anyone looking for reliable insurance and outstanding service."
We responded:
"Thank you for taking the time to leave us a review, Berenice! We really appreciate your business. - Luke"
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Levyn Wofford

August 18, 2026

5  out of  5
rating by Levyn Wofford
"Is the best insurance agent I could ever ask for if there’s any problem she’s the first to figure it out and solve it for me. She is amazing on reminding me when I forget to pay my payment. She is always the one that calls me and make sure I get it done. Kim deserves a raise."
We responded:
"Thanks for the review, Levyn! Kim is the best! We really appreciate your business. - Luke"
Profile photo of Therese Nixon

Therese Nixon

August 18, 2026

5  out of  5
rating by Therese Nixon
"I went in today to meet our new agent, Luke. Had a wonderful experience. I would recommend State Farm insurance."
We responded:
"It was great to meet you, Therese! We appreciate your business! - Luke"
Profile photo of Samantha Maggard

Samantha Maggard

August 14, 2026

5  out of  5
rating by Samantha Maggard
"Wonderful experience! Molly was super kind and helpful. She was very understanding of my situation and was able to save me over $100 a month on my new policy! It’s hard to find a place where they really care about their customers, but they have it here! Will recommend Luke’s office to everyone!"
We responded:
"Thanks for taking the time to leave us a review, Samantha! We appreciate your business! - Luke"
Profile photo of Jennifer Stephens

Jennifer Stephens

August 7, 2026

5  out of  5
rating by Jennifer Stephens
"She is very friendly and so helpful. Love this location."
We responded:
"Thanks for the review, Jennifer! We appreciate your business! - Luke"
Profile photo of Sarah Dodson

Sarah Dodson

August 6, 2026

5  out of  5
rating by Sarah Dodson
"Molly reached out and was able to cut my auto insurance in half from Progressive to State Farm. She was super friendly and helpful and got me exactly what I needed. She stayed on the line to help me cancel my old plan and we had a lovely chat about cheese."
We responded:
"Thanks, Sarah! Molly is great. We appreciate your business! - Luke"
Profile photo of john stirewalt

john stirewalt

August 6, 2026

5  out of  5
rating by john stirewalt
"Kim is the best. She is so friendly. She makes you feel like family. And you ask her a question she knows the answer immediately. I would go no where else because of her expertise in the insurance field. Love you Kim and thanks for your help."
We responded:
"Thanks for the review, John! Kim is the best. We appreciate your business! - Luke"
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ronald cooper

August 5, 2026

5  out of  5
rating by ronald cooper
"The best insurance and family atmosphere there is. The group is nothing short of awesome"
We responded:
"Thanks Ronald! We appreciate your business! - Luke"
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Ryan May

August 4, 2026

5  out of  5
rating by Ryan May
"Kim is the only reason I’ve stayed with this office so long. So caring and genuine.

Don’t call anyone else for anything insurance related! Ask for Kim!"
We responded:
"Thanks Ryan! Kim is the best! We appreciate your business. - Luke"
Profile photo of Brooklin Schafer

Brooklin Schafer

August 4, 2026

5  out of  5
rating by Brooklin Schafer
"Molly was so helpful and kind. She was precise and friendly which was awesome! I will ask for her next time I call!!"
We responded:
"Thanks for the review, Brooklin! Molly is great. We appreciate your business! - Luke"
Profile photo of Michelle James

Michelle James

August 3, 2026

5  out of  5
rating by Michelle James
"Luke was there to take care of what I needed. Stayed late to handle it! Welcome to Carthage Luke! I appreciate your kindness and patience with me! You're an asset to State Farm!!!"
We responded:
"It was good to meet you yesterday, Michelle! We appreciate your business! - Luke"
Profile photo of Katelyn Miller

Katelyn Miller

August 3, 2026

5  out of  5
rating by Katelyn Miller
"I worked with Luke and Molly and they were both very helpful, attentive, and made the process very smooth! I highly recommend working with them. I also got super cheap coverage, definitely lower than anyone else I looked at."
We responded:
"Thanks for leaving us a review, Katelyn! We appreciate your business. - Luke"